singpass counter​ 12 25

singpass counter​ 12 25

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Singpass counter is a walk-in assistance desk where you can get help with Singpass issues or applications.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

Services offered include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and verifying documents in person.

Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.

Operating hours vary by location—most counters open during office hours on weekdays and sometimes on singpass counter​ 12 25 Saturdays. Check the specific centre’s timings before visiting.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.